The Donor Relations Director reports to the Senior Director of Development, Principal and Major Gifts, and is responsible for the administration and management of the Donor Relations program for the Development Office.
This role will partner with and support a team of four major and principal gift fundraisers. The primary emphasis of this position will be on maximizing the level of recognition and communication with individual major gift, planned gift, and selected high-level annual fund donors in ways that significantly strengthen their relationship with and good will towards Joslin Diabetes Center.
Oversee the development, management, and implementation of a revitalized, innovative, and best-in-class donor relations program to complement the objectives of the overall fundraising goals of the Development Office and on behalf of Joslin Diabetes Center.
Foster a culture of strategic partnership and donor-centric service with the Chief Development Officer, members of the principal and major gifts team, as well as other functions of the Development office.
In collaboration with the Senior Director of Development, Principal and Major Gifts and Development Team, prepare the annual operating plan for Donor Relations, which includes a complete review of the previous year’s activities and sets specific and impactful goals for the coming year.
Develop clear and concise content and text with the ability to work independently in novel and diverse subject areas. Comprehension of highly advanced scientific research, and skill to translate that significance in writing for sophisticated lay audiences imperative.
Develop narrative and financial proposals for the purposes of soliciting and stewarding philanthropic support of $100,000+ individual gifts and nonfederal grants. Subject matter will focus on fundamental and translational research and clinical programs that span Joslin Diabetes Center as well as other priority initiatives.
Manage a system to prioritize, prepare, and track major gift proposals (currently $100,000+), as well as any special proposal requests.
Initiate, write and compile annual endowment stewardship reports and accompanying financials for select restricted gifts and individual endowed funds.
Manage a system to prioritize, prepare, send, and track major and principal gift stewardship reports for restricted gifts (currently gifts of $25,000+) and endowed funds (currently $100,000+) as well as special stewardship requests.
Collaborate with appropriate development staff on the design and execution of selected stewardship events including in-person stewardship reports and dedication ceremonies.
Support the major and principal gift team with individualized and highly specialized acknowledgment letters for gifts of $100,000 +.
Responsible for the development and implementation of Donor Recognition Plans, which may include special acknowledgement letters, press release, plaque, recognition gift, event announcement, and/or signage, for selected gifts (currently $1 million+), as well as any special donor recognition requests.
Develop and manage a Joslin plaque (‘naming opportunities’) database in order to maintain an accurate and historic archive of plaques and manage funding opportunities activity.
Develop and maintain Donor Relations policies and guidelines including those for plaques, endowments, new funds, etc.
Develop and sustain excellent working relationships at all levels of the organization to generate interest and participation in stewardship initiatives.
Prepare the Donor Relations annual budget and track expenses on a monthly basis.
Attendance at selected events required.
Work as necessary and independently to successfully meet established goals and objectives.
Other duties as assigned.
Bachelor’s Degree, Advanced Degree Preferred
7-10 years of development experience with an established track record in fundraising or other development-related experience, preferably in healthcare or academic medicine.
Proficient in Microsoft Office Suite and an openness to embracing new technology.
Proficiency in a donor or membership based database (Raiser’s Edge and NXT)
Utilize the fundraising database (Raiser’s Edge and NXT) to manage and track planned actions and accomplished moves with constituents.
Strong knowledge of the utilization of information systems to support stewardship initiatives.
Solid stewardship experience: demonstrated ability to engage, inform, and interact with donors/prospects, both collaboratively and independently.
Strong verbal and written communication skills.
Strong interpersonal and customer service skills: tact, self-confidence and assertiveness, diplomacy, teamwork, good judgment, confidentiality, a sense of humor, and excellent strategic planning skills.
Ability to work confidentially, and to interact with donors, patients, staff and leadership in a professional manner.
Demonstrated ability to lead collaboration across working groups, both interdepartmentally as well as institutionally.
Demonstrated ability to effectively represent Joslin to external audiences through the use of strong verbal and written communication skills, especially in ways that enhance a person’s commitment to the organization.
Proven ability to work on multiple projects simultaneously as well as the ability to work with multiple partners in leadership positions across Joslin.
Additional Salary Information: Commensurate with experience
About Joslin Diabetes Center
Joslin Diabetes Center is world-renowned for its deep expertise in diabetes treatment and research. Joslin is dedicated to finding a cure for diabetes and ensuring that people with diabetes live long, healthy lives. We develop and disseminate innovative patient therapies and scientific discoveries throughout the world. Joslin is an independent, non-profit institution affiliated with Harvard Medical School, and one of only 16 NIH-designated Diabetes Research Centers in the U.S.