Location: US-MN-St. Paul ID: 8093 Status: Full Time Shift: Day Schedule: Mon - Fri Hours of Work: 8-4:30
The Hazelden Betty Ford Foundation (HBFF) is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The HBFF team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is - at our core- a people-powered organization. HBFF is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.
What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.
Being "a best place to work" is a strategic goal of HBFF and it's a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.
We deeply value our employees. Working at HBFF includes a comprehensive benefits package, including:
Competitive Health, Dental and Vision Plans Retirement savings plan with employer match Paid time-off Tuition reimbursement
Diverse individuals encouraged to apply. Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
The Incumbent is a key member of the Integrated Development Team (IDT) who works in close partnership with assigned Major Gift Officers and the Development Services Group (DSG) to plan, partner, and execute donor-centric development strategies that facilitate philanthropy in support of the HBFF mission. The incumbent provides strategic guidance to Major Gift Officers while focusing on the philanthropic priorities of the prospective donors. The incumbent is an expert on the Hazelden Betty Ford Foundation Development Process that is based on Lean Six-Sigma principles. This individual works within specified Development Services processes to ensure the team meets the outlined objectives in the Fundraising Performance Imperatives Operating System and maximizes donor philanthropy and Gift Officer time. The incumbent will provide input into the development, maintenance and continuous improvement of the technology, systems and processes that enable the organization to excel in high-performance fundraising.
Provides proactive strategic direction to Development Officers (DOs) and oversees day-to-day operational activity with the goal of delivering the best possible donor experience. As process partners to the DOs, provides regular coaching and feedback.
Uses processes, tools and reports within the context of the Fundraising Performance Imperatives Operating System to ensure compliance, including but not limited to:
Daily Huddles with DOs and other members of the IDT
Weekly and 60-day Planner Reviews with DOs
Qx Reviews and Solicitation Planning with DOs
Incomplete Actions Follow-Up with DOs
Weekly 100 List Call Result Reviews with DOs
30-Day Overdue Actions Reviews with DOs
Preparation of DOs for Donor and Maven Meetings
Call Report Reviews/Editing
Stage Gate Reviews
Daily Activity Reviews and Planning
Specifies services and materials to be provided in support of the DOs and communicates such needs to the DSG supervisor
Works with the DSG supervisor and individual DSAs as appropriate to clarify expectations and specifications for materials as requested and to provide support and guidance for work in progress
Reviews all materials prepared for use by, or for distribution on behalf of the DOs before delivery or distribution to ensure excellence, accuracy and appropriateness
As a member of the Integrated Development Team, provides input for continuous improvement of information technology and process tools that enable DSOs and DSAs to better support frontline development professionals
Provides feedback and guidance to the Development Services Group Supervisor and the Development Services Associates
Participates in the monthly Qx development meeting
Bachelor's Degree or equivalent six years work experience plus four years of fundraising-related work experience
Significant experience with Raiser's Edge, CRM and relational database systems, office technology
Understands principles of Lean Six Sigma and quality systems such as TQM and TOC
Strong written and verbal communication and presentation skills
Demonstrated people skills and leadership qualities
Experience using Microsoft Office programs including Excel