The Annual Giving Manager is responsible for the strategic planning, delivery and assessment of a robust, integrated annual giving program that supports Joslin Diabetes Center’s mission.
Reporting to the Senior Director of Development, Operations, the Annual Giving Manager will develop, grow, and execute acquisition and retention fundraising strategies to secure gifts that support the Joslin Annual Fund.
In the current environment, this role will allow for remote/virtual interviewing as well as having the ability to begin remotely.
Design and manage an integrated multi-channel fundraising strategy of outbound programs (direct mail and digital marketing) and inbound programs (websites, giving forms) that engage prospects and donors through various marketing channels and ultimately moves them into personal relationship-based development efforts.
Enhance the Development Department’s use of digital marketing (e.g., email, websites, social media) and analytics (e.g., predictive modeling, social media data mining) to improve segmentation and messaging, and to create a personal and positive experience for donors.
Oversee a strategy to grow the number of donors each year by acquiring, retaining and upgrading annual and mid-level donors. Develop giving level programs and special engagement opportunities that move donors to higher levels of annual giving, supporting the growth of a major gifts pipeline.
Develop strong solicitation, engagement, and stewardship programs for key constituencies and other affinity groups.
Increase the effectiveness and efficiency of the annual giving program across renewal, mid-level, sustainer, tribute, employee, and acquisition segments.
Manage the relationship with Joslin’s annual giving vendor and other contractors to ensure strategic development and execution of integrated fundraising appeals.
Develop and execute an integrated planned gift lead generation direct marketing program.
Manage the strategic growth and operation of Joslin’s sustaining donor program.
Ensure the annual giving program is leveraging the best technologies and platforms. Leverage performance data to inform growth strategies, predict and respond to trends, and test new ideas.
Collaborate with the Development Communications Manager to ensure that the Joslin Annual Fund brand and overall marketing and communications strategy is used consistently and effectively
Responsible for planning and monitoring the annual giving budget.
Develop a strong working knowledge of The Raiser’s Edge database in order to maintain and report on data relating to fundraising activities.
Other duties as assigned.
Bachelor’s Degree or equivalent experience
5-7 years in a development/fundraising role, including 3+ years online/direct mail fundraising, preferably in healthcare or academic medicine.
Strong interpersonal skills and excellent verbal and written communication skill
Demonstrated project management and problem solving skills, including organizational skills to meet goals and objectives through effective program and project planning
Ability to work independently and confidentially, and be able to interact with donors, patients, and staff in a professional manner.
Strong analytical skills; able to manipulate, analyze and synthesize data and present findings that are clear and actionable
Demonstrated ability to lead collaboration across working groups
Ability to initiate and organize work, establish priorities in a time-sensitive environment, and meet deadlines with attention to detail and quality control.
Proficient in Microsoft Office Suite and CRM/database marketing, and an openness to embracing new technology.
About Joslin Diabetes Center
Joslin Diabetes Center is world-renowned for its deep expertise in diabetes treatment and research. Joslin is dedicated to finding a cure for diabetes and ensuring that people with diabetes live long, healthy lives. We develop and disseminate innovative patient therapies and scientific discoveries throughout the world. Joslin is an independent, non-profit institution affiliated with Harvard Medical School, and one of only 16 NIH-designated Diabetes Research Centers in the U.S.