Position Summary: BUILD is seeking a dynamic full-time Development and Communication Manager to the CEO (DCMC). The DCMC is responsible for complex administrative, clerical and office duties, including oral and written communications, business contacts, calendar, meetings, travel arrangements, event support, and special projects. This role requires the DCMC to collaborate with staff members from the Development and Program teams; be flexible, hardworking and a fast learner; and possess a multi-disciplinary skill set. The DCMC should also be able to assist with data entry using donor management software, such as Raiser’s Edge.
Position Responsibilities: Operations and Logistics (40%)
Management of calendar, travel, and monthly expense reports.
Anticipate the logistical and information needs of the CEO to ensure she is prepared for meetings, presentations, and events which can include:
Creating agendas, information packets, and presentations,
Ordering refreshments, and
Attending Executive and National Leadership Team meetings, recording and distributing minutes and following up on action items.
Track CEO deadlines and commitments to ensure timely completion.
Manage email, phone messages, and incoming communication, and respond to communications in a professional, timely and appropriate manner.
Produce high quality correspondences from dictation, verbal instructions, and templates: edit and proofread as necessary.
Development Support and Donor Database Management (30%)
Fully understand and maintain accurate records of donors and prospects, development activities, the development pipeline, gifts, and pledges, as related to priority projects in order to support national fundraising
Conduct prospect research to identify new donors
Facilitate “moves management” as donors progress through the funding pipeline
Support in the completion in fundraising deadlines and commitments to ensure timely completion. This includes assisting with Board management - scheduling meetings, handling meeting arrangements, board communications, and updating board files (i.e. rosters, profiles, etc.).
Support with logistics for annual summer and winter staff retreats.
Support planning and execution of the National Gala, including managing the sponsorship fulfillment process.
Plan and organize small cultivation events for donors and board members.
Complete special projects as assigned by the Executive Team.
Write CEO internal and external communications including weekly newsletter, quarterly Board updates
Collaborate with Communications Manager on external communications including annual appeals
Manage CEO’s social media account including Twitter and LinkedIn
Coordinate and support preparation for speaking engagements including conferences and media appearances
Create content for Op-eds and speeches
At least three years of relevant work experience, preferably in a fast-paced environment supporting one or more executives.
Must be highly competent and skilled in the use of Microsoft Excel, Word, PowerPoint and Outlook.
Type 60-75 words per minute minimum.
Experience with a customer relationship management (CRM) system, preferably Raiser’s Edge or Salesforce.
Experience with event management a plus.
Excellent written communication skills, including emails and reports. Writing must be clear, concise, and reflect attention to detail. (Note: A writing sample will be required as part of the interview process.)
Successful candidates will demonstrate the following competencies through a combination of previous education/work experiences:
Customer Service Orientation - Anticipate and respond promptly and professionally to requests and needs from all key stakeholders and set clear expectations while taking other perspectives into account.
Attentionto Detail - Accomplish a task with a thorough and precise focus on every component of the project, no matter how small or time-consuming.
Written and Oral Communication - Excellent written and oral communication skills with the ability to craft effective emails and written correspondence to key stakeholders.
Multi-tasking - Move seamlessly between any number of prioritized tasks and functions, as required.
Thoroughness - Ensure that one's own and others' work and information are complete and accurate; carefully prepare for meetings and presentations; follow up with others to ensure that agreements and commitments have been fulfilled.
Additional Salary Information: BUILD offers a competitive compensation and benefits package for eligible employees. This includes medical, dental and vision coverage, flexible spending accounts, and a 403(b) plan. In addition, BUILD employees are eligible for generous paid vacation, sick time, 10 paid holidays per year, and a flexible work environment.
Founded in 1999, BUILD uses entrepreneurship to ignite the potential of youth in under-resourced communities and equip them for high school, college and career success. BUILD’s unique program offers students an entrepreneurship experience designed to teach Spark Skills (communication, collaboration, problem solving, innovation, grit, and self-management), which are required for success in today's innovation era. BUILD students work with their peers and community mentors to develop business ideas, pitch to funders and launch real businesses. BUILD serves high school students at programs located in the San Francisco Bay Area, Washington, DC, Boston, New York City, and Los Angeles.
BUILD is made up of a diverse, results driven and passionate team who believe in the potential of every student and the power of entrepreneurship and experiential learning to transform the education landscape. We work in a collaborative environment where perseverance, flexibility, cross-cultural understanding and an entrepreneurial spirit are encouraged and celebrated. For more information, please visit www.build.org.