Job Summary The Research & Data Manager is a functional management position (does not manage other employees), providing systems management, analysis, research and strategic suggestions for the Development and Alumni Relations functions of the Development department. The position is primarily responsible for providing donor data and research support to the Development Office in, but not limited to, database and donor records management, prospect research, and moves management.
Strategic Development Services Planning:
Develop, implement and champion a strategic program of research activities that support the development team to fulfill their objectives and which supports a future capital campaign.
Maintain prospect tracking and grants management systems.
Work with other development and alumni staff to manage systematic qualification, cultivation, solicitation, and stewardship strategies.
Develop policies and procedures for ongoing and continuous management of the database.
Devise ways to integrate new database features into office-wide procedures.
Perform research on specific prospects as assigned.
Identify potential prospects or donors in need of further cultivation by analyzing gift and other data.
Analyze and validate information gained through individual research and prospect screening services.
Be creative, innovative, persistent and resourceful in researching and seeking out additional sources of appropriate information on potential donors – individuals, corporations and foundations – to build the best possible development database.
Be persistent and diligent in seeking out follow-up information on all information and suggestions provided to the development team and volunteers in order to continuously ensure the best database/research knowledge possible.
Continually monitor emerging opportunities and develop in-house prospect research resources including internet: data mining, research, database, and electronic services developments.
Own and manage the use of prospect research to drive the department’s fundraising processes.
Update annual bench marking statistics.
Participate in conversion from Salesforce to Ellucian, a new customer relations management (CRM) system.
Through training, become the department’s data expert.
Once fully implemented, train Naropa Development staff and a few other staff and Trustees on Ellucian functions.
Work with the vendor to conduct National Change of Address (NCOA) updates and other data hygiene services.
Work with Information Systems to maintain a healthy database.
Develop and maintain query, report, and list processes to meet departmental needs for mailings, travel and reporting to the President and Board of Trustees.
Manage gift entry and timely creation of acknowledgement letters.
Communicate gift information with the Finance office and participates in reconciliations to ensure accuracy.
Work with Development staff on return on investment information for fundraising activities.
Supervision Given & Received
Intermittent Supervision: Supervisor makes assignments by defining objectives, priorities and deadlines, and assists the employee with unusual situations that do not have clear objectives. The employee plans and carries out successive steps and resolves problems and deviations in accordance with instructions, policies, and accepted practices. The supervisor reviews the work for technical adequacy and conformance with practice and policy.
Direction: Incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.
Supervision Exercised: This position does not supervise others.
Application Instructions: Please include a cover letter and resume with your online application.
Naropa University is actively engaged in creating an inclusive, diverse community and is proud to be an Equal Opportunity Employer. In keeping with our diversity initiatives, we encourage applications from persons of historically under-represented groups and those who support diversity.
Minimum Competencies & Skills
Understanding of and commitment to upholding the vision and mission of Naropa University through aligned personal behaviors, actions, and communications
Commitment to co-create a diverse and inclusive community and actively participate in related professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace
Interest in fundraising and higher education, specifically the unique offerings of a contemplative education as is offered at Naropa University
Intermediate to advanced knowledge of Microsoft Office Suite
Minimum 2 years of experience in database management
Excellent written and oral communication skills, customer service skills and extremely detail-oriented
Ability to work well independently as well as part of a team with frequent interruptions
Preferred Skills & Competencies
Experience in Salesforce, Ellucian or other relational database or CRM highly regarded.
Fundraising experience, with 1-2 years of experience in higher education.
Internal Number: AC1BDE56B6
About Naropa University
Founded in 1974 by Tibetan Buddhist teacher Chögyam Trungpa, and named for an 11th century Indian Buddhist sage, Naropa University describes itself as Buddhist-inspired, ecumenical and non-sectarian. As an institution offering contemplative education, the University promotes activities such as various forms of meditation of both Eastern and Western origins, and experiential learning to supplement traditional andragogical methods.
The core mission of contemplative education infuses all activities of the institution and encourages community members to live with awareness of and respect for one another and the world. The institution embraces diversity and inclusivity and recognizes that the practice of sustainability provides an essential connection among humanity and the natural world.
Naropa offers undergraduate majors, some unique in the nation, in the arts, education, environmental studies, peace studies, psychology, and religious studies. Minors are 12-credit academic specializations within focused curricular areas and include programs in the arts, education, science, and cultural disciplines. Master’s degree programs are offered in clinical, arts, leadership, and social sc...ience disciplines. The institution is accredited by the Higher Learning Commission and was the first Buddhist inspired institution to receive United States regional accreditation, conferred by the North Central Association of Colleges and Schools.