The Director of Annual Giving and Donor Relations (Director) reports to the Senior Vice President and Chief of Staff, University Advancement (SVP) to develop strategy for the annual giving and stewardship programs and manage the execution of both. The Director is responsible for building an aggressive annual giving program and for timely and effective donor relations and stewardship to the University with a focus on the value of giving and the importance of maintaining donor relationships. The Director works closely with academic deans and administrative leaders to coordinate programs and events designed to inform donors about their gifts and enhance positive relationships through stewardship events.
Develops, implements, and builds an aggressive annual giving program to include multi-channel giving (i.e. direct mail, reunion giving, class giving, scholarships, parents, etc.)
Responsible for the identification of new donors and the engagement and retention of current donors
Prepares comprehensive annual fundraising goals for the annual giving program including objectives, budgets, and operational plans working in consultation with the SVP
Manages the annual giving program to achieve annual benchmarks and performance metrics
Manages and oversees generation of regularly scheduled reports and annual reports on annual giving activity
Enhances and aligns the annual fund initiatives within and across Schools and programs for the University
Works closely with the SVP in donor qualification (discovery) in the identification of major gift prospects in the annual giving prospect pool while sustaining annual giving
Responsible for face-to-face solicitation to increase annual fund support as appropriate
Develops, implements, and builds alumni, donor relations, and stewardship programs to thank donors and cultivate alumni engagement, working in consultation with the SVP
Conducts best practices in donor relations and stewardship, ensuring that proper policies and procedures are in place and executed, including: responding to and thanking donors in a timely way, recognizing donors, reporting appropriately, and protecting donors' privacy and their rights to assure that the development office is compliant
Develops strategy and best practices to fully engage alumni in events and activities such as but not limited to reunions, speaking opportunities, visits, scholarships, mentorship and networking
Develops programs and events designed to inform donors about their gifts and enhance positive relationships through stewardship events
Creates and maintains appropriate policies and procedures for gift acknowledgements
Works closely with the Communications and Marketing teams to identify and utilize materials and collateral to enhance donor communications and to strengthen relationships
Maintains data for stewardship records and ensures that donor records are properly updated
Assists in designing and executing events to inform donors about the University's work and the impact of their support
Contacts donors, as appropriate to acknowledge their gifts and strengthen relationships with the University
Supervises staff. Conducts annual performance evaluations of team member(s) with thoughtful attention to giving and receiving constructive feedback, building engagement and motivation, inspiring performance excellence, addressing performance problems, and assessing professional development needs and opportunities.
Bachelor's degree required
Minimum of 7 years of relevant experience in annual fund, donor relations and stewardship, preferably in higher education
Minimum 3 years of successful track record with direct face-to-face solicitation
Minimum 2 years of supervisory experience
Experience working in a development office environment with a proven track record of achievement in progressively increasing results in annual giving programs, including online giving
Experience developing and implementing effective stewardship strategies and events
Exceptional writing skills, excellent interpersonal skills, including the ability to listen and interact effectively, and strong verbal skills
Work requires the ability to travel in a plane, car, or other means of transportation
Frequent movement within the college campus is required with occasional travel to other campuses
Requires the ability to professionally represent the University
MCPHS offers a competitive salary and excellent benefits that includes a substantial contribution toward the cost of medical & dental insurance, generous time off benefits, and a significant pension plan contribution. To learn more about our total rewards, please visit MCPHS Total Rewards.
Please attach a cover letter and a resume. No phone calls, please. Principals only. Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University's diversity are encouraged to apply.
MCPHS University, an innovator in health and professional education, is setting the pace in the health science fields. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Here, we are preparing future generations of global leaders and promoting systems to improve the health of the public. In the midst of implementing an ambitious strategic plan that will bring us to our 200th anniversary in 2023, MCPHS offers meaningful work that benefits society overall, provides competitive salaries and comprehensive benefits, and fosters a sense of connectedness and collaboration among our employees. We are a fast-moving, data-driven educational institution with a strong entrepreneurial mindset.
Come join us and be a part of a diverse community that is at the forefront of advancing the healthcare landscape! To learn more about working at MCPHS University, please visit Careers at MCPHS.