Annual Giving, Development - General, Donor Relations/Stewardship
Position Title: Director of Development and Partnerships
Hours: 40 hours per week. Nights and weekends as needed
Reports to: Executive Director
Summary: Cultivate the talent and resources necessary to fuel the Museum’s mission.
Duties and Responsibilities:
Provide visionary leadership for the museum’s fundraising and community relations strategies. Create and execute a development plan that includes new and diverse opportunities in the development of resources and work with staff to execute the most promising ideas, and evaluate the results.
This role leads three major fundraising areas (mid-level individual and corporate giving, membership, and donor events) and coordinates two others (major gifts and grants).
Lead mid-level individual and corporate giving. Develop and execute an annual plan. Directly manage a portfolio of mid-level individual and corporate donors ($100 -$10,000 annually). Develop an underwriting/donor engagement program to solicit increased individual and corporate support for museum activities. Work closely with the Fuel team to develop and distribute compelling materials to support solicitation. Involve the Executive Director and trustees in fundraising activities to support building fruitful relationships.
Manage major donor cultivation. Work closely with the Executive Director to identify prospects, cultivate relationships, create and share compelling materials, and support solicitation activities. Coordinate meetings and events with the Executive Director’s portfolio of trustees and 10-50 major donors.
Lead the membership program. Develop and execute a plan to increase membership sales, renewal rates, and member level upgrades. Work closely with the Fuel team to develop and distribute compelling materials, events, communication, and protocols to support solicitation, renewals, and upgrades. Train and motivate staff to participate in membership promotion and sales. Develop meaningful and efficient member communication and benefits at all levels.
Lead fundraising events and individual donor events throughout the year. Develop and manage a calendar of events to solicit donations and cultivate donors. Work closely with the Events Manager on event logistics. Work closely with trustees and the Fuel team on sponsorship packages, programmatic experience, and overall execution of the events.
Provide strategic direction for front desk staff. Develop the people, processes, and technologies necessary to deliver an excellent human-to-human experience for visitors in the museum’s atrium.
Oversee the Guest Services team. Maintain a warm, welcoming, inviting guest services team guided by the partner power ethos. Ensure that guests are invited to go deeper as members, volunteers, collaborators and donors.
Oversee communications. Provide strategic direction and oversight to Communications Catalyst in the creation, distribution, scheduling, and tracking of all marketing and public relations activities.
Spread the word. Evangelize for the museum locally. Serve as a partner to the Executive Director in sharing the museum’s story and recruiting potential donors, volunteers, and supporters at community events.
Oversee partnerships. Energize board members, donors, members, volunteers, interns and community members to contribute to the MAH creatively and financially and to participate in its activities. Provide strategic oversight and guidance to the Partnership Catalyst in the creation of opportunities for stakeholder participation.
MANAGEMENT & LEADERSHIP:
Lead the Fuel team. Recruit, train, manage, and evaluate staff responsible for fundraising, donor relations, communications/marketing, guest services, and volunteer management. Mentor these individuals in their growth and leadership at the museum. Train and empower all staff to embed the mission and theory of change into their programmatic activities.
Participate on the Leadership team. Work closely with the Executive Director, Director of Operations, and Director of Community Engagement to address high-level organizational issues and opportunities. Take on occasional cross-functional projects to advance MAH resources and community leadership.
Provide the financial and manpower “fuel” for engagement activities. Identify opportunities for donor and volunteer involvement in engagement activities. Lead the recruitment, cultivation, and relationship management of high-value community partners.
Support the smooth operation of development-related events and backend data processing. Work with the Director of Operations and related staff to ensure that development staff and operations staff (event support, data tracking, guest services) have strong, positive collaborative relationships and clear lines of communication.
Ignite entrepreneurial activity across the MAH. Work with all museum staff to develop priorities for resource development and build on existing relationships, helping enthusiastic collaborators and participants become more deeply engaged as donors.
Ready to Apply?
Prepare your resume, cover letter, and list of at least two professional references
Draft your answers to the following questions:
In one page or less, describe your ideal approach to donor engagement. What does successful donor relations look like?
At the MAH, we define "partner power" as deeply understanding how our partners define value and success, deliberately delivering on those values, then outwardly reflecting those successes and values back to them. How would you deploy this ethos across the areas of responsibility (fundraising, guest experience, communications) of this role?
Proven ability in fundraising and/or sales. Knowledge, comfort, and experience with many types of fundraising, including annual giving/donor engagement programs, major gift campaigns, membership programs, corporate sponsorship, events, direct mail appeals, and crowdfunding.
Proven ability to lead and manage staff. Prior management experience. Generous manager who provides focus, accountability, and respect for team members and makes the space for them to do their best work.
Knowledge, comfort, and experience with many types of marketing and communication strategies and tools, including digital, advocacy, and social tools.
Fearless in reaching out, building relationships, inspiring participation, and soliciting gifts. Able to turn love into money... and more love.
Organized. Detail-oriented. A structuralist. Able to develop a plan, communicate it to others with clarity, track its success, and run with it.
Confident team player. Be ready to listen and jump on opportunities to help others.
Big picture, strategic thinker who can also dive in and get your tasks done. Self-directed coordinator, planner, and executor of projects.
Bonus Points if You:
Have a connection to Santa Cruz County and our cultural community.
Additional Salary Information: Compensation package includes medical, dental and vision insurance, a 403b retirement plan, 11 paid holidays per year and a generous Paid Time Off policy.
About Santa Cruz Museum of Art & History
At the Santa Cruz Museum of Art & History (the MAH), there’s always something happening. All year long we host truly ‘only-in-Santa-Cruz’ events and exhibitions co-created with incredible community partners. The MAH is of, by, and for Santa Cruz County because our creative community ignites something new here every day.
Our mission is to ignite shared experiences and unexpected connections. To do this, we find, spark, preserve, and share stories, ideas, and elements of creativity drawn from people across Santa Cruz County. We bring people together around art, history, and culture to build a stronger, more connected community.