About Westfield State University: In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.
Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.
Job Description: Campus Title: Associate Director, Advancement Services State Job Title: Associate Director Department: Institutional Advancement Job Code: HA6300 FLSA Status: Exempt Funding: 7115-0100 (State) Bargaining Unit: APA Job Type: Full-Time Timeframe: Permanent Shift: Day shift, with flexibility for events Regular Days Off: Saturday and Sunday, with flexibility for events Supervision Received: Reports to the Vice President of Institutional Advancement Supervision Exercised: Student interns and contract employees Salary: $68,000 - $73,000; based on experience and education
General Statement of Duties: The Associate Director of Advancement Services is responsible for providing management and execution of activities related to advancement services necessary for the success of the University's philanthropic initiatives, the coordination and enhancement of donor relations activities and the smooth functioning of the Institutional Advancement division.
Duties and Responsibilities: Duties include but not limited to: Essential:
1. Oversees and maintains constituent records and data within the Advancement database accurately and in a timely manner, including:
Performs audits and ensures integrity of the database
Routinely imports data from accessory software platforms into Raisers Edge
Imports each graduating class in a timely fashion into donor software
Generates reports and lists for all advancement related programming, mailings, and events.
Develops queries to respond to University philanthropic initiatives ensuring accuracy of data generated.
Management of gift processing and acknowledgment procedures, including all giving reports.
Creates and updates policies and procedures for data entry consistency and data integrity.
Responsible for all Advancement database training for staff of the Division of Institutional advancement and others as needed.
Responsible for the hiring and management of all student interns and employees for the smooth operation of data management and the maintenance of data integrity.
2. Responsible for oversight of prospect research, including:
Management of prospect management research tools.
Responsible for data mining, prospect research and data analysis.
Identification of new and prospective individual major donors through rating prospects' ability and inclination to provide philanthropic support.
Monitor a variety of on-line and printed sources of information to identify and qualify new prospective donors.
Creation of clear and concise prospect profile summaries that analyze and evaluate a prospect's biographical, business, and financial resources.
Participate in prospect management meetings, as appropriate
3. Oversees Institutional Advancement communications with academic and administrative departments and external constituents.
Responsible for management and final review and distribution of mailing lists to mailroom and mail houses.
Works closely with Annual Giving Coordinator on accuracy and distribution of mailing lists with third party vendors.
Manages information requests for Institutional Advancement related data from the campus community.
Works closely with other divisions on communication and database management and updates of Advancement constituent records.
Effectively collaborates cross-divisionally to meet and exceed goals and priorities of the University and the Institutional Advancement division.
4. Serves as contributor to Institutional Advancement's online presence, including:
Assists with content administration of Institutional Advancement related social media sites as needed.
Facilitates transactional forms for event registration, and online giving and payments in coordination with vendors and appropriate departments on campus.
5. Other duties as assigned.
Bachelor's degree; master's degree preferred.
2-3 years of experience with database management, preferably in a higher education or non-profit setting.
3-5 years of higher education experience preferred.
Knowledge and understanding of technical fundraising concepts and techniques.
Extensive experience in web development/CMS and information and database management products such as Blackbaud Raiser's Edge.
Experience with web development/CMS desired
Proficiency with social media platforms and internet technologies.
Excellent written and oral communication skills.
Strong organizational skills.
Self-starter who is able to work with all levels of personnel, exercise sound judgment over project priorities, and represent the university in a professional manner.
Desire to work as a member of a fast paced team.
Additional Information: Salary: Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.
Disability Accommodations: Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.
Background Check: Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.
Application Instructions: NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.