Overall strategic vision and leadership of the Alumni and Parent Relations Department that will solidify ties to Exeter and one another in order to promote philanthropy and volunteerism. Responsible for engaging alumni, parents, and students in ways that will strengthen their ties to Exeter and to each other in order to promote their philanthropy and volunteerism. Responsible for the overall strategic management, development and evaluation of the Alumni and Parent Relations (APR) program.
Provides vision, leadership and management for the internal staff including development and support.
Provides strategic guidance to the APR Team in development of comprehensive programs to engage, inform and cultivate alumni and parents.
Oversees implantation of all programs
Provides direction in development of student engagement and on campus education of impact of philanthropy.
Establishes and manages annual APR budget.
Establishes, maintains, and evaluates the recruitment and training of a global volunteer force.
Manages class and regionally based programs worldwide (e.g., Reunions, Events, Exeter Leadership Weekend), as well as other programming such as educational travel programs, special events, etc.
Oversees the General Alumni Association and election of officers in accordance with the General Alumni Association Bylaws
Manages the John and Elizabeth Phillips Award, Founders’ Day Award and President’s Award process and committees.
Collaborates with Exeter Fund and Major Gift partners to ensure engagement and fundraising activities are integrated to maximize results
Develops Annual APR Plan that includes objectives, strategies and tactics to support IA goals; plan is based on inputs from multiple sources including, but not limited to, IA Department Heads, APR Team, internal and external data sources, etc.
Engages and consults with Communications to develop annual APR Marketing and Communications Plan, including objectives, strategies, tactics, key messages, timelines, etc.
Partners with IA Operations and IT on APR Measurement Plan, ensuring appropriate metrics are in place.
Executes travel plans to visit alumni.
Develops and oversees technologies (online directory, event registration, events calendar, mentoring).
Makes recommendations for Trustee candidates.
Degree of Independent Action Performed
Incumbent is expected to work with a high level of independence and autonomy, and exercise a high degree of initiative, influence, and judgment in decisions impacting staff and department operations.
Expected to solve problems or address issues that require immediate attention.
Alumni and Parent Relations team, including junior and senior positions.
Internal & External Contacts
Frequent contact with students, Dean of Students office, PEA administrative and academic offices, faculty, coaches, and staff. External contacts may include parents, outside organizations, visitors and local community neighbors.
Bachelor’s or Master’s degree required.
7 - 10 years’ relevant experience or the equivalent combination of education and related or transferable work experience.
Personal or professional experience working with people of diverse cultural backgrounds and a demonstrated commitment to intercultural sensitivity.
Successful experience in working with senior institutional leaders.
Experience working with adolescents in an educational setting preferred.
Skills & Knowledge
Demonstrated success in working with volunteers and advisory boards to solicit alumni, parents and especially friends without a previous connection to Exeter.
Demonstrated ability to create, foster and work within an environment of collaboration.
Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
Strong interpersonal skills with ability to develop and maintain collegial relationships.
Excellent communication (written and verbal) skills. Ability to communicate with alumni, parents, officers, faculty, administrators. Ability to present complex information in a clear and compelling manner in writing and in person. Ability to document meetings and write briefings.
Ability to synthesize and analyze data (primary and secondary sources) to turn information into effective strategies.
Ability and willingness to travel extensively, to support regional programs and alumni visits including defining objectives of the trip and developing effective itineraries.
A passion for excellent customer service and commitment to exceptional quality. Ability to coach the APR team in all aspects of work.
Initiative, resilience and entrepreneurial spirit.
Demonstrated ability to work with students by building trust and credibility.
Excellent analytical and problem solving skills as well as a strong customer focus.
A strict adherence to confidential policies is required.
Ability to work independently and handle multiple priorities and deadlines simultaneously.
Proficient in MS Office.
Willingness and ability to learn additional applications as needed.
High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including stressful situations.
About Phillips Exeter Academy
Phillips Exeter Academy, co-founded by John and Elizabeth Phillips in 1781, who believed every student should have access to the very best education — one that embraces the ideals of both goodness and knowledge.
Now a co-educational residential school with more than 1,000 high school students from the U.S. and 33 foreign countries, Exeter has a centuries-old tradition of academic excellence and a commitment to empowering Exonians to find their place in the world.
We are a community that celebrates curiosity and cultivates potential. With a student-to-teacher ratio of 5:1, more than 450 courses in 18 subject areas, and the opportunity to study on five continents, Exeter provides unparalleled opportunities for discovery and exploration, of both self and subject matter.