The Sr. Volunteer Manager is responsible for maintaining a centralized, effective volunteer network to support the chapter’s development and community outreach efforts in its 45 counties. The position’s priority is to provide a premiere volunteer experience with an emphasis on the development of volunteers to support the work of the chapter to advance the organization’s mission, enhance its position with relevant constituents and to broaden Make-A-Wish awareness. Monthly chapter-wide travel required.
Excellent computer and computer software skills with specific emphasis on Microsoft Office, Word, Excel, and internet search programs and email communications. Raiser’s Edge experience preferred.
Possess organization and project planning skills
Customer service skills – wish families, volunteers, donors
Bi-lingual skills strongly desired but not required
Creative thinker and self-starter
Strong leadership skills with the ability to motivate and inspire a diverse group of volunteers
Professional demeanor and appearance
Strong interpersonal communications skills – phone, email and in person
Strong public speaking skills
Excellent time management skills with the ability to prioritize multiple tasks efficiently and effectively
Strong attention to details and deadlines
Ability to work independently and as part of a team
Ability to calmly handle high pressure situations
About Make-A-Wish Northeastern & Central CA and Northern Nevada
Make-A-Wish® Northeastern & Central California and Northern Nevada's mission is to create life-changing wishes for children with critical illnesses.