The Project Manager will maintain a portfolio of projects that meet the emerging needs of the department. This individual will work with departmental leadership to develop project plans that align with the strategic goals of the organization, while demonstrating strong portfolio management skills with a focus on process improvement and change management. The Project Manager will also serve in a consulting role in cross-disciplinary projects that leverage the department’s expertise
With leadership and project stakeholders, identifies and organizes projects by defining project scope, goals and deliverables
Performs regular needs analyses to ensure that institutional needs are efficiently and effectively met
Identifies key stakeholders and appropriate project team members
Project Initiation and Planning
Secures project approval, determines resource availability, timeline and financial commitment, and manages project progress
Effectively facilitates discussion to meet mutually agreed upon goals with customers and team members
Coordinates complex customer input, ideas and feedback during work sessions with staff and administrators
Completes detailed project plan documents, including: work breakdown structure, project schedule, roles and responsibilities
Manages and communicates overall project objectives and goals to the project team
Presents project plan documents to key stakeholders and audiences
Manages project execution from start to finish: tracking progress, identifying issues and mitigating risks
Establishes rapport with collaborating departments and teams in order to successfully partner and achieve project goals
Meets regularly with project sponsors to clearly and candidly communicate progress toward project milestones and project status, provide insights into project health, proactively escalate issues and provide recommendations for bringing projects back into alignment with expected outcomes when needed
Completes post-project evaluations to determine project outcomes
Ensures project outcome is in alignment with desired impact and results
Completes lessons learned
Presents outcomes and findings to key stakeholders and audiences
Assembles and archives project documents after the project completion
Required Education and Experience
Required education: Bachelor’s degree
At least three (3) years of project management and process improvement experience
Experience managing cross-functional project and/or operational teams
Experience in participating in project teams in planning, organizing and carrying out tasks or assignments
Preferred Education, Experience & Cert/Lic
Preferred Experience: Experience working in a complex healthcare and research environment
Additional Technical Requirements
Ability to manage multiple, cross-functional projects and implement problem solving capabilities
Ability to work independently and with a broad range of people to support programs and projects
Ability to foster teamwork: Work cooperatively and effectively with others to understand need, set goals, resolve problem, and make decisions that enhance organizational effectiveness
A sincere appreciation for people and how they are each uniquely motivated.
Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
Strong written, presentation, verbal, organizational, and interpersonal skills; demonstrated ability to relate well to individuals from diverse backgrounds.
Demonstration of good judgement, professionalism and the highest standards of ethical conduct.
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).
Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
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Children's Hospital of Philadelphia (CHOP) is the nation's first hospital devoted exclusively to the care of children. Since our start in 1855, CHOP has been the birthplace for countless breakthroughs and dramatic firsts in pediatric medicine. Built on a foundation of delivering safe, high-quality, family-centered care, the Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless children’s lives. Today, families facing complex conditions come to CHOP from all over the world, and our compassionate care and innovation has repeatedly earned us a spot on the U.S. News & World Report's Honor Roll of the nation's best children's hospitals.