The Associate, Campaign Engagement supports the Campaign Engagement team.
The Associate works closely with the Campaign Engagement team to achieve their goals, which include growing current employee giving revenue as well as generating new sources of employee giving revenue. The Associate is responsible for general administrative support? data analytics and management? relationship management with partner charities and campaigns; coordination and facilitation of internal projects? report generation? and prospect research. Additionally, the Associate identifies opportunities to streamline and improve efficiencies of current processes.
Serves as customer service representative to clients, sourcing questions and inquires.
Provides administrative support to the Director of Campaign Engagement and other Regional Directors located across the country.
Maintains quality and accuracy of contacts lists.
Manages SharePoint and Salesforce platforms.
Consults and trains team on effect use of Sharepoint and Salesforce.
Effectively coordinates and facilitates team programs, processes, meetings, conferences, team schedules and reports.
Coordinates collateral stock and collateral fulfillment to team members and employee giving campaign accounts.
Supports seasonal campaign staff with event tracking and supply shipments.
Coordinates volunteer database including recruitment, and placement at events.
Maintains tracking sheets for projects, charity responses and invoice/payment schedules.
Analyzes and synthesizes campaign and other industry data into significant reports.
Designs procedures for effective reporting and data collection in order to comply with quarterly organizational report needs.
Leads and effectively manages special projects and initiatives.
Qualifications & Requirements:
Bachelor’s Degree preferred.
1 to 3 years of experience in an administrative capacity, preferably in a member services, volunteer management or nonprofit environment.
Strong knowledge of MS Office suite experience required, including database experience.
Prior experience with SharePoint and Salesforce strongly preferred.
Prior experience with GoToMeeting, GoToWebinar, and Google Hangout preferred.
Able to manage multiple projects, strict timelines and adhere to deadlines with a focus on results.
Well organized with strong administrative expertise and outstanding attention to detail.
Capability to work independently? a self-starter and action oriented.
A strong customer service orientation with the capability to interact with variety of internal and external professionals and both orally and through written word.
Excellent communication and interpersonal skills and the ability to be an effective team player.
Interest in nonprofit, global philanthropy and international relief & development preferred.
Agility and flexibility to meet organizational requirements.
Strong critical thinking and analytic expertise.
About Global Impact
Global Impact builds partnerships and resources for the world’s most vulnerable people. Serving both private sector and nonprofit organizations, we provide integrated advisory and secretariat services; campaign design, marketing and implementation for workplace and signature fundraising campaigns; as well as fiscal agency and technology services.