Denver Zoo seeks a Development Assistant to manage a variety of administrative and clerical activities that advance the execution of departmental goals and objectives, while providing administrative support to the Chief Development Officer and two Directors. This role supports our mission--to secure a better world for animals through human understanding--by providing expert support to the Development department. The successful candidate is a proactive, confident self-starter who thrives in a fast-paced environment that values results. He/she is tenacious, persistent, and driven to succeed. Success will require the following qualities:
- Self-motivated, self-sufficient, and driven to achieve success;
- Strategic, proactive, and forward thinking;
- Persuasive, outgoing, and confident;
- Possesses the highest standards of personal and professional integrity.
All Applicants must attach a resume and cover letter, provide salary requirements information, and provide at least three references.
- Provides administrative support to the Chief Development Officer (CDO) and Directors, including but not limited to: calendar/scheduling, correspondence, preparation of reports, presentations, spreadsheets, travel arrangements, expense reports, and meeting coordination/logistics.
- Works closely with the CDO and Assistant to the President/CEO in the coordination, planning, and tracking of activities related to the donor portfolios for the CDO and President/CEO, including tracking of next steps and follow-up activities within the donor database (Raiser's Edge).
- Supports the CDO in the planning and preparation for meetings of the Board of Trustees Development Steering Committee, Nominating Committee, and other committees to which the CDO may serve as staff liaison, including meeting planning, catering, agenda preparation, and recording minutes.
- Works with CDO, Directors and others in the department to coordinate mailings, meeting logistics, agendas, and note taking, as needed.
- Serves as first point of contact for visitors to the department, as well as incoming calls and radio calls. Responds to voice mail messages promptly and directs donors and others to an appropriate member of the Development team.
- Schedules, coordinates, and tracks VIP behind-the-scenes tours, working closely with staff in Animal Care, Services, Development, Assistant to the President/CEO, and others, as appropriate.
- Provides support for Development-related events, which may include occasional staffing support during evenings and/or weekends.
- Manages routine office duties, including: maintaining the departmental calendar, maintaining supplies and equipment, mail distribution, scheduling conference rooms and carts, purchase agreements, and work orders, among other tasks.
- Manages Departmental files and filing systems, including hard copy files, shared network directories, the Development Team Site and related departmental resources on the zoo's intranet (ZooNet).
- Provides occasional administrative support to other Development staff with regard to donor meetings, travel arrangements, mailings, etc.
- Occasionally serves as back-up for the Assistant to the President/CEO with respect to donors and Trustees. Serves as back-up for Development Services Coordinator as needed.
- Enters donor data/updates into Raiser's Edge database and may occasionally assist with data clean-up projects.
- Professionally represents the department throughout the zoo, providing excellent customer service to internal and external constituents.
- Adheres to and promotes Denver Zoo's mission, core values, and strategic initiatives.
- Demonstrates a commitment to Denver Zoo's Safety & Sustainability Policies by adhering to all environmental, safety, & health regulations, procedures, and goals.
- Value and consistently apply Denver Zoo's ROADMAP (Reaching Our Audiences by Developing Mission Aligned Programs) process and resources in engaging and educating guests at Denver Zoo.
- May occasionally supervise volunteers and/or interns.
- Performs various tasks as assigned.
- A two-year degree and a minimum of 2-3 years of experience in a similar administrative position preferred. Additional experience may substitute in lieu of degree.
- Strong customer service and interpersonal skills.
- Solid computer proficiency, particularly in all Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
- Experience with Raiser's Edge or other donor software strongly desirable.
- Must be able to prioritize, manage, follow through and report on multiple tasks on a regular basis.
- Strong organizational skills with great attention to detail and accuracy.
- Strong written and verbal communication skills.
- Must possess and demonstrate a high level of professionalism, diplomacy, and ability to maintain confidentiality.
- Must be able to solve problems efficiently.
- Must be able to function in a multi-task environment, both independently and within a team.
- Ability to work occasional evenings and weekends, particularly for events.
- Clear driving record. (If selected must be able to pass a MVR Motor Vehicle Records review).
- Ability to pass drug and alcohol screening.
- Ability to pass reference and background check.
- Provide negative TB test result within 2 weeks of start date if hired.
The physical demands for this position are low. The employee must occasionally lift and/or move up to 25 pounds. The employee is regularly required to stand, walk, talk and listen. The employee frequently is required to use hands to maneuver handle or feel objects, tools or controls. The employee is occasionally required to sit, climb or balance; also, reach, stoop and kneel. Specific vision abilities required include close, distance, color, peripheral, depth perception vision and ability to adjust focus. The position requires both mental and visual concentration.
This position requires a substantial amount of contact with staff, donors, volunteers, and other departments. The employee occasionally works near moving mechanical parts and in outside weather conditions and may be occasionally exposed to fumes or airborne particles and chemicals. The noise level in the work environment is usually low to medium.
Compensation and Benefits:
This is a regular full-time position with excellent benefits, including complete medical/dental/vision coverage, 403(b) retirement plan, and a generous vacation package.
Completed applications must be submitted by March 10, 2017
Denver Zoo is an Equal Opportunity Employer