Annual Giving, Development - General, Donor Relations/Stewardship
4 Year Degree
Position Summary: The Annual Giving Officer is the primary relationship manager for Middle Donors giving $1,000 - $24,999 annually, with specific focus on advancing donors to the $10,000 - 24,999 level of giving, or to Major Gifts. This person will cultivate and steward the relationships of $1,000+ donors. This person will work closely with the Direct Response, Digital, Major Gifts and Planned Giving teams to manage the pipeline of donors and ensure all donors feel special and connected to the organization.
The Leadership Annual Giving Officer will create meaningful relationships through regular phone, mail and email communications to grow the support of Best Friends. This person must be able to promote the goals of Best Friends, articulate the mission and strategic priorities, and effectively present a case for support. This person will utilize traditional and innovative tactics to upgrade giving, deepen donor commitment, and expand relationships. This person will attend engagement opportunities to connect with middle donors face-to-face.
Cultivate relationships with individual middle donors with personal focus on $10,000-$24,999. Portfolio size in the range of 200-300 donors, with the following minimum communications expected:
Periodic personal email update
Periodic cultivation calls
Periodic personalized mail communications
Find new ways to surprise and delight a middle donor in accordance with our donor recognition grid
Personal point of contact for BFAS for those giving $10,000 - $24,999 or qualified to give at that level.
Solicit and secure unrestricted annual gifts in the range of $1,000 - $24,999. Goal is to turn this into a multimillion dollar program as quickly as possible and true feeder program for Major Giving.
Work with Middle Donor Engagement Specialist on national, regional and Sanctuary events.
Work with Major Gifts team and Middle Donor Operations Manager on middle donor/major gifts pipeline management.
Make thank you calls to Golden Circle members within 10 days of receiving the gift.
Perform post-visit appreciation calls to those who visited the Sanctuary or attended any Golden Circle VIP Experience within a week.
Attend Golden Circle Sanctuary or Regional engagement events
Pre/Post calls to those invited/attending events.
Work with the Stewardship and Major Gift teams on donor recognition.
Experience DR and email.
Minimum Qualifications, Experience, Education, and Abilities:
Embodies the Best Friends Mission and embraces the guiding principles with enthusiasm and positive presence in all interactions; ability to professionally advocate Best Friends’ positions on issues.
Knowledge of companion animal welfare, sheltering, and rescue work.
Bachelor’s degree required, CFRE preferred. Minimum 7 years fundraising experience, especially with managing personal relationships and increasing donor value.
Demonstrated commitment to improvement of donor experience.
Excellent influence and soft skills, able to bring people along collaboratively and secure commitment.
Seasoned professional with experience working independently in a remote team environment with little supervision. Self-motivated.
Motivated to track interactions and use data management systems to support relationship growth. Proficiency with Blackbaud CRM.
Experience with major donor cultivation and solicitation required.
Basic understanding of planned giving vehicles and motivations.
Nonprofit events experience required; especially house parties, open house events, and larger cultivation events.
Commitment to delighting donors through their interactions with Best Friends.
Excellent written and verbal skills, good listener who is flexible, adaptable and easy to communicate and partner with. Ability to express Best Friends’ mission and fundraising objectives orally, and in writing to varied audiences.
Above average technical skills in using the Internet and a variety of computer software applications in word processing, spreadsheets, research, and presentation software, such as Windows, Word, Excel, PowerPoint, GoToMeeting, and Google. Comfortable learning new software programs and using online information systems.
Valid Driver’s License and access to transportation to travel on organization business.
Up to 25% travel required.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
Best Friends Animal Society has been building effective lifesaving programs for more than 30 years. Still, nearly 5,500 dogs and cats are killed in America’s shelters every day, simply because they don’t have safe places to call home. By increasing the number of adoptions and implementing spay/neuter programs to reduce the number of animals who enter shelters, we know we can end the killing. Come work with us to help Save Them All®.